1. Acceptance of Terms

By accessing or using the website located at neonspooncreative.com (the "Site") or engaging with Neon Spoon Creative's services, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, please do not use the Site.

These Terms apply to all visitors, prospective clients, and anyone who interacts with our Site or requests information about our services. They do not replace individual service agreements or contracts, which govern the specific terms of any engagement.

2. Description of Services

Neon Spoon Creative is a marketing and communications agency specializing in services for nonprofits, churches, and mission-driven organizations. Our services include, but are not limited to:

• Brand strategy and identity development

• Digital marketing, lead generation, and email marketing

• Communications consulting and fractional CMO services

• Church and ministry organizational strategy

• Strategy audits and marketing assessments

All services are subject to separate written agreements. Nothing on this Site constitutes a binding offer or guarantee of results.

3. Acceptable Use

You agree to use the Site only for lawful purposes and in a manner consistent with these Terms. You may not:

• Use the Site to transmit spam, unsolicited messages, or harmful content

• Attempt to gain unauthorized access to any part of the Site or its systems

• Reproduce, distribute, or commercially exploit any content on the Site without our written permission

• Use automated tools to scrape, crawl, or harvest content or data from the Site

• Impersonate any person or entity or misrepresent your affiliation with any person or entity

4. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, and the Neon Spoon Creative name and brand, is owned by or licensed to Neon Spoon Creative and is protected by applicable intellectual property laws.

Nothing on this Site grants you any right or license to use our trademarks, service marks, or brand elements without our prior written consent.

Client-owned content submitted to us for projects remains the intellectual property of the client, subject to the terms of the applicable service agreement.

5. Testimonials and Results

Any testimonials, case studies, or examples of past results described on this Site represent individual client experiences and are not guarantees of future outcomes. Marketing results vary based on many factors outside our control, including client implementation, market conditions, audience, and timing.

6. Third-Party Services and Links

Our Site integrates third-party services including Calendly, HubSpot, and Meta advertising platforms. Your use of those services is governed by their respective terms of service and privacy policies. We are not responsible for the content, practices, or availability of any third-party websites or services.

7. Disclaimer of Warranties

THE SITE AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

We make no warranties regarding the accuracy, completeness, or usefulness of any information on the Site. Any reliance you place on such information is at your own risk.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEON SPOON CREATIVE, ITS OWNERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR OUR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability for any claim arising from use of the Site is limited to the greater of $100 USD or the amount you paid us in the 30 days preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Neon Spoon Creative and its owners, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

10. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy at neonspooncreative.com/privacy to understand our data practices.

11. Modifications to Site and Terms

We reserve the right to modify, suspend, or discontinue the Site or any part of it at any time without notice. We may also update these Terms at any time by posting the revised version with an updated Effective Date. Your continued use of the Site following any changes constitutes acceptance of the updated Terms.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be resolved in the state or federal courts located in Texas, and you consent to the personal jurisdiction of such courts.

Before initiating any formal dispute, you agree to contact us at legal@neonspooncreative.com to attempt to resolve the matter informally.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14. Contact Us

Questions about these Terms? Reach us at:

Neon Spoon Creative

Email: hello@neonspooncreative.com

Website: neonspooncreative.com